Terms of Service

Last updated: March 16, 2026

1. Acceptance of Terms

By accessing and using NCGC Exam Prep ("we," "us," or "our") practice test service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

NCGC Exam Prep provides practice tests designed to help users prepare for the NC General Contractor Exam. Our service includes:

  • Access to practice test questions
  • Test results and scoring
  • Study recommendations and analytics
  • Test history tracking

3. No Guarantee of Passing

IMPORTANT: NCGC Exam Prep does not guarantee that you will pass the NC General Contractor Exam by purchasing or using our practice test. While our practice test is designed to simulate the actual exam experience and provide you with a realistic understanding of what the actual test will be like, success on the actual exam depends on many factors including, but not limited to:

  • Your individual study habits and preparation
  • Your understanding of the subject matter
  • Your performance on the day of the exam
  • Changes to the actual exam content or format
  • Other factors beyond our control

Our practice test is intended to give you a feeling of what the actual test will be like and help you identify areas where you may need additional study. However, we make no representations or warranties regarding your ability to pass the actual exam.

4. Payment and Refund Policy

All payments for practice tests are processed through Stripe. By purchasing a practice test, you agree to pay the specified fee. All sales are final. We do not offer refunds for practice tests once they have been purchased and accessed, except as required by applicable law.

5. User Account and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating an account
  • Keep your account information up to date
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized use of your account
  • Use the service only for lawful purposes

6. Intellectual Property

All content, including but not limited to questions, answers, explanations, and study materials, is the property of NCGC Exam Prep and is protected by copyright and other intellectual property laws. You may not:

  • Copy, reproduce, or distribute any content without our written permission
  • Use our content for commercial purposes
  • Reverse engineer or attempt to extract our question database
  • Share test questions or answers with others

7. Prohibited Uses

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use automated systems to access the service without permission

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Uninterrupted or error-free operation

We do not warrant that the service will meet your requirements or that the operation of the service will be uninterrupted or error-free.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NCGC EXAM PREP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the service
  • Any failure to pass the actual exam
  • Any unauthorized access to or use of our servers or data
  • Any errors or omissions in any content
  • Any interruption or cessation of transmission to or from the service

Our total liability to you for all claims arising from or related to the service shall not exceed the amount you paid for the practice test in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless NCGC Exam Prep, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your use of the service
  • Your violation of these Terms of Service
  • Your violation of any rights of another party

11. Privacy Policy

Your use of the service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes your acceptance of the modified terms.

13. Termination

We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the service will cease immediately.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these terms or the service shall be resolved in the state and federal courts located in North Carolina.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service constitute the entire agreement between you and NCGC Exam Prep regarding the use of the service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

By using NCGC Exam Prep, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.